Insignia Hotel Brooklyn, Ascend Hotel Collection New York

The room was comfortable, and I found the front desk staff to be friendly and accommodating. While there were some minor cleanliness issues, the overall experience was positive, and I particularly enjoyed the nearby dining options, such as the dumpling place on 60th street.

everything was perfect, liked our really comfortable stay. we had a double room with very comfortable beds. plenty of facilities such as: a study table, an ipod docking station and a radio.

Some of the staff were underwhelming.

They were always ready to assist and made me feel welcome. the cleanliness of the room was excellent, and the housekeeping service was top-notch. I appreciated the attention to detail in maintaining the room neat and tidy. Lastly, the hotel's convenient location made it easy for me to explore the surrounding area as it was close to public transportation options.

In terms of improvements, the location of the hotel could be better, especially for someone not familiar with New York. the surrounding area was a bit dirty with lots of trash on the streets, which was not very welcoming.

The hotel was reasonably clean and cute, just what we needed. The staff were professional and efficient all the time.

The hotel is top-notch with adequate breakfasts and patient staff. Brand-new room, comfy bed, beautiful bathroom.

Get ready to be wowed by the gyudon delights at Thanh Da and the flavor explosion at Bamboo Garden. The staff's friendliness and efficient service will charm your socks off. You'll love the cityscape views from your window—they're pure NYC magic!

The cleanliness vibe wasn't as sparkly as NYC's skyline. Some guests skipped the mask memo, raising eyebrows.

I liked spending my time in this fairly clean small hotel. The most important was the staff - incredible and courteous people.

This property is quiet little, it has great staff and rooms.

Worked in room with cool desk and coffee machine. Enjoyed privacy in my own room to relax. Loved the local vibes from Greenwood Cemetery. Great for work and play! Perfect spot to host events with friends, or for seminars. Proximity to airport made the stay stress-free. Wired & wireless internet for smooth gaming. Easily explored city with nearby public transport. So convenient! Close to lovely parks for a breath of fresh air. Grateful for the welcoming staff. Cheers to an enjoyable stay!

The location was marvellous, within walking distance of a city park.

The hotel provided good prices. Fairly clean place, staff was accommodating. We got a cozy room with very comfortable beds.

Clean rooms, friendly staff. Convenient location near subway, ideal for exploring. Comfortable beds and modern amenities. Great value for the price.

Limited breakfast seating. Small room size.

Accommodation was small and impeccably clean, rooms were cozy.

I loved the hotel, it was stunningly beautiful and fairly clean.

The staff - some of them were very bad.

I chose this hotel for attending a consultation because it provides amenities such as a 24-hour business center and dry cleaning/laundry services, making it convenient for work-related tasks. The complimentary wired internet access was reliable, and the business center facilitated my professional needs.

The only service that I missed for my work-related needs was a dedicated meeting space or conference room within the hotel's premises.

It was clean and the staff were supportive, beds were exceptionally comfortable. They provide a continental breakfast with plenty of options. Plus their wifi was good.

Overall great stay. The hotel was recently renovated and I loved the streets of New York City. Lots of options for greatbreakfast. Easy check-in.

The Insignia exceeded expectations! Incredibly friendly general manager and staff. Completely new and clean facility. Super close to the metro with easy access to Times Square. Free breakfast daily shows great care for clients. Will definitely return!

Check-out fee policy strict.

Wanted to explore New York City and this hotel was excellent place for doing it. Loved the fact that we were close to a metro station.

Everything was simply great. All of the staff was exceptional and polite. There was plenty of outstanding options for continental breakfast.

Jaw-droppingly convenient parking with outstanding security, comfortable beds, clean and cozy rooms, accommodating staff, delicious food nearby, convenient access to subway.

The room was so cozy and had everything I needed - a desk for my laptop, a coffee machine for my morning fix, and a flat-screen TV for late-night relaxing. The private bathroom felt like a little spa retreat.

The ATM machine on-site was convenient but could get a bit noisy during peak hours.

the bed was incredibly comfortable and the entire facility was spotlessly clean. the staff were friendly, easy-going, and always had a smile on their faces. the hotel's location was perfect, just a short walk to the metro station, making it easy to explore the city. Plus, the complimentary breakfast was a fantastic added bonus. I felt truly cared for during my stay and would definitely choose to stay here again. Thank you, Ascend Hotel, for a wonderful experience!

Nothing not to love! ❤️

We loved the comfortable bed, quiet location, and convenient access to the N line. The desk staff was helpful and pleasant, making our stay as longer term business travelers a breeze. The budget room was the perfect size for a few days stay, with plenty of space to relax and work. a great landing spot with easy access to activities in town.

Felt completely secure and had no complaints whatsoever.

Clean, modern rooms with comfortable beds. Friendly and helpful staff. Convenient location near subway. Nearby restaurants are good and reasonably priced. Light breakfast and coffee/tea available.

The room was clean and modern. I liked how the lights only worked with the key card. When I figured it out, it was easy to use. The walk-in shower was spacious and had great water pressure. I recommend this hotel for a comfortable stay.

I recently stayed at Insignia Hotel for a weekend getaway. The hotel is clean and modern, with new furnishings throughout. The room was spotless, and I appreciated the daily maid service. The staff members were friendly and helpful, and the surrounding area is pleasantly quiet. There are plenty of good and affordable restaurants nearby, and the hotel even provides a light breakfast. Plus, having coffee and tea available at all times was a great perk. I highly recommend this hotel for its modernity, cleanliness, and excellent service.

The staff at the hotel were incredibly friendly and helpful, especially Kelly and Ivan who went above and beyond to make sure I felt safe and confident navigating the city. the location of the hotel was excellent, with easy access to the subway and plenty of nearby restaurants and shops. One advantage I particularly enjoyed was the free street parking available on the block, saving me money on parking fees.

The working station table in the room was a bit small compared to what I was expecting, and one of the shower doors was not working properly. I noticed a small pen mark on the bed sheet which was a bit disappointing.

For my recent trip to Brooklyn, I stayed at Ascend Hotel. The location was great, just a minute's walk from the metro, making it convenient for exploring the area. The staff, especially Kelly, Ivan, Jamir, Venus, Naji. They provided me with directions, recommended restaurants, and even arranged for a fridge to be sent to my room. The housekeeping staff, Ella and Erika, kept everything clean and fresh. The bed was comfortable, the area was safe, and there were plenty of restaurants nearby. a pleasant stay!

Couldn't recommend this hotel more.

the hotel is super clean and modern, and the location is very close to subway station. Found some cool Asiatic restaurants nearby and got some local insights. The staff were so friendly and helpful - especially in printing out my subway route and bringing a fridge to my room for my meds.

totally recommend

I recently stayed at a charming hotel in a vibrant neighborhood. The staff were incredibly friendly and went above and beyond to make my stay comfortable. The rooms were clean and well-maintained, with very comfortable beds. The location was perfect, with a metro station just a block away, making it easy to explore the city. The hotel also provided a basic breakfast, although there is room for improvement in this area.

The breakfast could use some improvement.

Located conveniently close to two metro stations and interstate 278, this hotel provides easy access for those exploring the city. The rooms feature large, modern Smart TVs and comfortable beds. The clean and spacious shower is a particular highlight of the bathroom.

The hotel's parking situation can be inconvenient and frustrating at times.

This hotel was a great find! I loved how modern it looked, from the outside to the rooms. The hotel facilities are well-maintained and very clean, including the towels provided. The staff was super nice and friendly and responded rapidly to whatever services I needed, such as a later check-out time or bringing a refrigerator to my room. The breakfast was basic but well-stocked with cereals, breads and pastries, yoghurt, fruit, coffee, and tea. Location-wise, it's very close to the subway and train stations, as well as nearby restaurants, banks, and stores. Also, this hotel is situated very near the metro and is within a 1-minute walk.

Nothing could have been better!

surrounded by authentic asian eateries and a cozy ambiance. modern, clean rooms with great amenities. easy subway access to downtown. helpful staff, cozy beds, and a view of Brooklyn. overall, a delightful experience.

All good 😀

My stay at the Insignia Hotel was fantastic. The location was convenient, with easy access to Manhattan via the nearby N train station. The hotel itself was modern and clean, and the room had a charming decor. I was impressed by the friendly and accommodating staff, especially when I brought my bike during the summer. The breakfast provided a good variety of options, including green tea, which was a pleasant surprise. The key in the light switch was a unique feature I hadn't seen before. I had a great experience and would recommend this hotel.

The Insignia Hotel, Ascend Hotel Collection in New York was a pleasant stay overall. The room was clean, and the location was convenient near the metro. The staff was helpful, and the breakfast was a nice touch. I particularly enjoyed the designated smoking area outside and the soundproof room. Relaxation was enhanced by the comfortable bed and Bluetooth system. Exploring nearby landmarks like The Painted Pot and Brooklyn Chinatown added a unique cultural experience to our trip, promoting family bonding.

The hotel was very accommodating and was able to provide me with an early check-in, which was a great convenience. the valet parking service was located right next to the hotel, making it extremely convenient. the hotel's location in the heart of Chinatown was a plus, with plenty of delicious food options nearby. the rooms, though not spacious, had super cozy beds which were very comfortable. Additionally, the hotel was only a block and a half away from the MTA N line, providing easy access to various locations.

One negative aspect was that the floors in the room were dirty and the throws at the end of the beds had stains, including what seemed to be blood stains. the lobby layout was a bit strange, but the receptionist was friendly and welcoming upon arrival.

The staff at the hotel, especially Kelly, Ivan, Jamir, Venus, and Naji. They provided excellent service, printing out subway routes, recommending restaurants, and even arranging for a fridge to be sent to my room. The housekeeping staff, Ella and Erika, kept everything clean and fresh. The hotel is located in a safe and vibrant neighborhood, with easy access to the subway. The modern look of the hotel, both from the outside and in the rooms, was impressive. I had a great experience as a business traveler.

Felt like staying in a fairy tale, no complaints at all.

The hotel provided a comfortable room with friendly staff and convenient amenities, making it a great landing spot for exploring the vibrant Chinatown neighborhood. However, some improvement could be made in providing clearer instructions for basic room functionalities.

I had a fantastic stay at this hotel in New York. The staff were all incredibly friendly and made me feel welcome throughout my stay. They were always available to provide helpful information and recommendations. The rooms were on the smaller side, but they were immaculately clean and had been recently renovated. The bathrooms were particularly impressive, with a modern and stylish design. Additionally, the hotel's location in Chinatown was super convenient, with easy access to the metro and a wide variety of delicious dining options nearby.

Nothing to complain about - everything was great!

Friendly staff, comfortable beds, fabulous showers, spotless rooms, amazing toiletries, great location near subway.

Nothing bad to say.

Had a cozy stay, perfect cleanliness and friendly staff. LOVED the breakfast pastries! Would return for sure. Better in person. Overall, a great experience!

This hotel is conveniently located close to restaurants, with several good places to eat within walking distance. It is also very close to interstate 278, making it easily accessible. Additionally, it is very near the metro and the subway, which is handy for exploring the city. The rooms are modern, with great amenities for showering, such as soft towels and a walk-in shower. The beds are comfortable, and there is a big TV screen in the room.

The breakfast could be better, with more food options available.

Immaculately clean room, modern amenities, friendly staff, convenient location in Chinatown.

No negatives from this place.

I absolutely adored the cozy ambiance of the hotel's lounge area. The comfortable seating and warm decor made it a delightful spot to relax and sip on a cup of tea. Additionally, the convenient access to local transportation made it a breeze for us seniors to explore the vibrant city without any trouble.

I'd only wish for a more extensive range of easily accessible amenities for the hotel's senior guests.

Really loved the vibe of the place, so trendy and right by tons of shops and restaurants. The front desk team was top-notch, especially the young lady who helped me with my parking hiccup. The rooms were spotless, and the bed was like a dream; plus, finding green tea in the room was a nice touch. 🍵 Bit of an issue with a staff member knocking when I was a tad late to check out, but all good, just felt a bit rushed, ya know?

Insignia Hotel in Brooklyn Chinatown was a great stay! Friendly staff, cozy beds, and the nearby hotpot place was a hit. The unique power system adds a sustainable touch. Small rooms, but overall a pleasant experience. A hidden gem in NYC!

We had a great stay at this luxurious 4-star hotel. The location near the metro station made it easy for us to explore the city. The hotel had excellent room service and the staff were friendly and accommodating. The rooms were clean and comfortable, with amenities like a coffee machine, ironing facilities, and air conditioning. We also enjoyed the free continental breakfast, which had fresh pastries and hot coffee. this place provided enhanced comfort and quality services. We would highly recommend it to everyone.

The business center was a lifesaver during my stay. I had an important presentation to prepare, and the availability of the business center made it a breeze. It was like having my own personal office right there in the hotel.

Unstable chairs in rooms.

Conveniently located in a lively area with easy access to the subway. The staff was friendly and helpful. The room was comfortable and equipped with essential amenities. There are several good dining options nearby. Would highly recommend for a pleasant stay.

We recently stayed at a hotel in Brooklyn and had a great experience. the Ascend Hotel we chose exceeded our expectations with its clean rooms and friendly staff. the location was convenient, just a short distance from the subway and easily accessible to all the boroughs. One highlight was the nearby restaurant called 99 Flavors, which provided a fantastic dining experience.

Nothing bad to say. 😊

I keep coming back for the exceptional service and cozy atmosphere. Staff once assisted me in finding a lost item. The hotel has all I need, including Wi-Fi, late check-in/out, a fitness center, and a restaurant. I look forward to returning for the new year.

The hotel had a business center, vending machines, and comfy rooms. It was a true Brooklyn experience, connecting me to the local flavor. A great place to explore or relax.

I just loved the airport being the nearest thing to the hotel. Such convenience!